Baji23 Privacy Policy — Your data, our responsibility

This Privacy Policy Applicable to all baji23 products, services, and digital platforms — including our main website, mobile app (Android and iOS), live chat support, and email communications.

Baji23 follows international data protection standards. We believe every user should have full control over their own personal data. That's why we are always transparent about what information we hold and how it is used.

• This policy applies to users from Bangladesh and all other countries.
• We do not knowingly collect information from minors under the age of 18.
• If any minor's data is found, it will be deleted immediately.

Baji23 only collects the information necessary to provide its services. No excessive or unnecessary data is requested. The types of data collected and their purposes are clearly outlined below.

Directly provided information

• Registration Details: Full name, date of birth, email address, phone number.
• KYC Verification Data: A copy of your National ID, passport, or driving license.
• Payment Information: Mobile Banking/Nagad/Rocket number, USDT wallet address.
• Contact details: Messages and attachments submitted via support tickets.

Automatically collected data

• Device Information: IP address, browser type, operating system.
• Usage data: Pages visited, session duration, click patterns.
• Transaction logs: Deposit and withdrawal history, betting records.
• Cookies & Tracking: See Section 5 for full details.

Baji23 your Privacy Policy Information collected through the menu is used for the following purposes. Only the minimum data necessary for each purpose is used.

• Account Management: To enable login, password reset, and account security.
• Transaction processing: To process deposits and withdrawals quickly and accurately.
• Customer Support: To resolve issues and respond to inquiries.
• Security Assurance: To detect fraudulent activity and unauthorized access.
• Legal Compliance: To meet legal and regulatory compliance requirements.
• Personalized experience: To show you games and offers tailored to your preferences.
• Marketing Communications: Promotional emails are sent only with your consent.

Baji23 exercises great caution when sharing your personal data with third parties. Information may be shared only in the limited circumstances described below and strictly under confidentiality agreements.

Parties with Whom Your Information May Be Shared

• Payment Providers: Mobile Banking, Nagad, Rocket, and USDT gateways — used exclusively to process transactions.
• Game Software Providers: Minimum data required to operate Live Casino and slots.
• Security Services: For fraud detection and account protection.
• Legal Authorities: Upon a valid court order or legitimate request from a regulatory authority.

No information is sold or transferred to marketers, advertisers, or data brokers.

Baji23 uses cookies and similar tracking technologies to enhance your website experience. The types of cookies used and their purposes are detailed below.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the website.

Your data is never retained longer than necessary. Retention periods for different types of data are listed below.

• Account Information: For the duration the account is active, and 5 years after closure.
• Transaction records: A minimum of 5 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Support tickets: 3 years after resolution.
• Analytics Data:Indefinitely after anonymization (no longer personally identifiable).

Baji23's Privacy Policy you have the following rights over your own data. To exercise any of these rights, please contact our support team.

• Right to Know: You can find out exactly what information we hold about you.
• Right to rectification: You can request corrections to inaccurate or outdated information.
• Right to erasure: Under certain conditions, you may request that your information be deleted.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may opt out of marketing communications at any time.

Baji23 has implemented industry-leading technical and administrative measures to protect your data.

• 256-bit SSL/TLS encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Unauthorized access is detected immediately.
• Regular Security Audits: Regular audits are conducted by an independent third-party expert team.
• Restricted staff access: Only authorized personnel have access to your data.
• Data Backup: Encrypted backups are stored regularly on secure servers.

That said, no system on the internet is 100% secure. If you suspect a security breach, contact our support team immediately and change your password.

The baji23 platform integrates certain third-party services, such as payment gateways and game software. Each of these services operates under its own privacy policy.

• Payment providers (Mobile Banking, Nagad, Rocket) operate under their own data protection policies.
• Only the minimum necessary information is shared with game software partners, solely for the purpose of running the games.
• We recommend reading the privacy policy of any third-party platform before accessing it.

Baji23 may, if necessary, this Privacy Policy update. You will be notified in advance of any significant changes.

• An email notification will be sent prior to any significant changes.
• A banner notification will be displayed at the top of the website.
• The effective date of any updated policy will be noted at the top of this page.
• Continued use of our services after any changes will be considered acceptance of the updated policy.

Please visit this page regularly. If any part of the policy is unclear, our support team is always happy to help.

For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us.

• Email: [email protected]
• Live chat: Click the chat button at the bottom right of the website (available 24/7).
• Response time: Typically within 24 hours; up to 72 hours for complex cases.